FedEx and Microsoft announce new cross-platform logistics solution for e-commerce

New providing aimed at growing merchant competitiveness in the e-commerce room by improving shopper engagement and offering increased transport alternatives

MEMPHIS, Tenn. and REDMOND, Wash., Jan. 24, 2022 /PRNewswire/ — FedEx Corp. (NYSE: FDX) and Microsoft Corp. (Nasdaq: MSFT) on Monday announced the upcoming remedy as section of their multiyear collaboration to renovate commerce, offer chains and logistics. FedEx and Microsoft will convey alongside one another FedEx network intelligence with abilities from Microsoft Dynamics 365 to introduce a cross-system “logistics as a support” for shops, retailers and makes.

The organizations share a eyesight for reimagining commerce ordeals for businesses so they can offer their shoppers a lot more integrated methods to store, and quicker, extra effective deliveries. In today’s environment of just-in-time supply chains, world-wide trade and accelerated e-commerce advancement, pace, overall flexibility and visibility are crucial. Consumer requires and expectations have shifted throughout each field. With each other, FedEx and Microsoft are employing applications like artificial intelligence and device understanding to extrapolate new insights from the 17 million packages that pass as a result of the FedEx network each and every day to enable brands supply improved buyer ordeals.

Cross-system, logistics as a provider solution for brand names
The companies introduced programs to introduce a one of a kind information integration coupling info insights from FedEx with Dynamics 365 Intelligent Purchase Management to support brands entry new facts and capabilities to better fulfill, ship and provider customer orders though easily integrating with their present e-commerce platforms. This cross-platform technique can help manufacturers provide contemporary, large-price activities straight to their shoppers which include a lot quicker, much more price tag-effective shipping and delivery near serious-time supply standing communications and practical, frictionless returns with close to 60,000 fall-off areas and printerless QR codes. For brands struggling with greater tension to make affinity whilst controlling higher purchase volumes, ensuring value-productive fulfilment and lowering expensive customer services calls, this new technological innovation delivers unparalleled chance to leverage present systems of document, optimize success and produce on their purchase promises with improved precision, whilst benefiting from a far more complete perspective of their buyer.

Tale proceeds

“Approximately two yrs ago we set out on a mission with Microsoft to remodel the commerce ecosystem,” said Raj Subramaniam, president and COO of FedEx Corp. “In that time, we’ve designed major development, leveraging Microsoft Azure technology with our FedEx Surround answer, which delivers critical assist in enabling innovative checking of time-sensitive priority shipments. This up coming stage of our collaboration will keep on to connect the unmatched supply chain insights from the FedEx community with the Microsoft Cloud to make improvements to e-commerce encounters for brand names, retailers and customers.”

Dynamics 365 Clever Buy Administration works by using data and AI to produce an omnichannel order administration application that integrates with present enterprise source scheduling (ERP) and customer marriage management (CRM) programs and can leverage an ecosystem of other buy resource units these kinds of as on-line e-commerce marketplaces, cellular applications and social commerce together with common buying channels like electronic details interchange (EDI) or brick and mortar stage-of-sale. The system is outfitted with prebuilt connectors to the major applications makes by now use for omnichannel get consumption, cross-channel purchase success and delivery, and procedures-primarily based get orchestration actions within a low-code/no-code natural environment that employs AI and equipment mastering. Coupled with knowledge and visibility into the FedEx network, the organizations goal to empower organizations with new, ground breaking approaches to far better serve their shoppers.

“More than at any time, it’s distinct just how essential having a resilient source chain is for every organization’s success in the modern-day financial system,” stated Satya Nadella, chairman and CEO, Microsoft. “We are bringing info and insights from the FedEx community alongside one another with the Microsoft Cloud, commencing with Dynamics 365, to support organizations speed up their digital transformation across their business operations so they can offer you shoppers much more integrated methods to store, and quicker, a lot more economical deliveries.”

Empowering all industries with amplified logistics source chain visibility
FedEx and Microsoft joined forces in May 2020 to help enterprises to improved contend in present-day increasingly digital commerce ecosystem. The pandemic has radically accelerated e-commerce adoption and the digital transformations of small business of all sizes. Pre-pandemic, FedEx projected that the U.S. domestic deal current market would hit 100 million packages per working day by calendar calendar year 2026. The sector is now envisioned to strike this mark 4 a long time quicker than envisioned, developing to 110 million deals a day in 2022 — with 86% of that development predicted to come from e-commerce.

FedEx Surround, the to start with FedEx buyer-dealing with option created using Microsoft Azure cloud engineering, is a testament to the collaboration’s ground breaking possible and fast influence on how knowledge is made use of in logistics. Built to leverage the hundreds of thousands of data details throughout the FedEx community, the FedEx Encompass platform leverages AI, equipment learning and analytics remedies to proactively keep track of the threat to FedEx offers together a delivery route — such as weather conditions disruptions or website traffic delays. This around genuine-time information gives prospects with visibility to the state of their source chain and will allow them to proactively plan remediation and solutions that FedEx can assistance execute to maintain a cargo on track.

FedEx Encompass was deployed in December 2020 and has been instrumental in supporting COVID-19 vaccine transportation. The platform enabled FedEx to take care of checking this sizeable improve in priority cargo volume.

Availability
Seamless FedEx info integration with Dynamics 365 Clever Purchase Administration is predicted to be accessible to prospects in the U.S. in the next half of 2022.

About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and firms globally with a wide portfolio of transportation, e-commerce and small business companies. With yearly revenues of $90 billion, the organization delivers integrated organization solutions by way of working businesses competing collectively, running collaboratively and innovating digitally underneath the highly regarded FedEx manufacturer. Constantly ranked amid the world’s most admired and trusted companies, FedEx conjures up its more than 600,000 group members to stay focused on security, the greatest moral and qualified requirements and the demands of their customers and communities. FedEx is fully commited to connecting individuals and possibilities close to the planet responsibly and resourcefully, with a objective to obtain carbon-neutral functions by 2040. To understand much more, please check out about.fedex.com.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) allows electronic transformation for the period of an intelligent cloud and an smart edge. Its mission is to empower each man or woman and each corporation on the earth to obtain additional.

Ahead-On the lookout Statements

Particular statements in this press release could be considered forward-looking statements, this kind of as statements relating to FedEx and Microsoft managements’ sights with regard to long term occasions and economical general performance. Forward-looking statements contain these preceded by, adopted by or that consist of the phrases “will,” “may,” “could,” “would,” “ought to,” “believes,” “expects,” “anticipates,” “plans,” “estimates,” “targets,” “tasks,” “intends” or comparable expressions. This sort of forward-on the lookout statements are matter to challenges, uncertainties and other variables which could result in precise outcomes to vary materially from historical working experience or from future success expressed or implied by such ahead-wanting statements. Probable challenges and uncertainties include, but are not confined to, the level of foreseeable future e-commerce progress and our means to productively compete in the e-commerce industry, our capacity to successfully introduce e-commerce solutions in the envisioned time body, buyer acceptance of the FedEx Encompass system and other things which can be located in FedEx Corp.’s and Microsoft’s respective press releases and filings with the Securities and Trade Commission. Any ahead-looking statement speaks only as of the date on which it is produced. FedEx and Microsoft do not undertake or presume any obligation to update or revise any forward-searching assertion, whether or not as a end result of new info, long term activities or if not.

Source Microsoft Corporation